Surgical Services Health Unit Coordinator - Patient Care

Mayo Clinic; Wabasha (MN); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Medical plan options

Dental plan options

Vision plan options

Pre-Tax Savings: HSA/FSAs

Competitive retirement package

Job summary

Mayo Clinic is seeking a Health Unit Coordinator to provide essential organizational, receptionist, and clerical support to patient care units. The role includes answering call lights, managing orders in the EHR, and assisting the care team with supplies and communications.

Qualifications include a high school diploma or equivalent, basic computer skills, and experience in a medical setting. EPIC/EHR knowledge and strong customer service are preferred; flexible hours including nights and

Qualifications

• High school diploma or equivalent required.
• Successful completion of HUC post-secondary program, or HUC Certification preferred.
• Minimum of one year working experience in a medical environment preferred.
• Knowledge of basic medical terminology preferred.
• Working knowledge with EHR systems, EPIC preferred.
• Outstanding customer service, interpersonal and organizational skills.
• Adapts effectively to unpredictable situations within the patient care setting.

Responsibilities

• The Health Unit Coordinator provides organizational, receptionist, and clerical support to patient care units and the health care team.
• Monitors and orders supplies and answers patient call lights; assists care team with managing orders in the EHR.
• Communicates with patients, visitors, and staff; supports cross-continuum communication.
• Acts as a resource to the health care team and participates in continuous improvement activities.
• Supports the healthcare team by anticipating and responding to team requests and patient needs.

Skills

Keyboarding skills

Computer systems knowledge

Customer service

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

HUC post-secondary program or HUC Certification

Tools

EPIC

EHR systems

Job description

Mayo Clinic is seeking a Health Unit Coordinator to provide essential organizational, receptionist, and clerical support to patient care units. The role includes answering call lights, managing orders in the EHR, and assisting the care team with supplies and communications.

Qualifications include a high school diploma or equivalent, basic computer skills, and experience in a medical setting. EPIC/EHR knowledge and strong customer service are preferred; flexible hours including nights and