Visitor Services & Gift Shop Associate

Pima County; Tucson (AZ); On-site; USD 23,000 - 32,000; Full time

Job summary

Pima County is seeking a Visitor Center Clerk to provide information to visitors, process payments, and support daily operations at the visitor center in Tucson. The role includes cash handling, data entry, and maintaining retail displays.

The position requires a high school diploma or GED and at least two years in office clerical tasks with customer service experience. Some retail experience is preferred, and bilingual abilities are a plus.

Qualifications

• Minimum two years of office clerical tasks including providing customer service to varied populations.
• Substitution of education for experience may be considered.
• Retail and customer service experience are preferred.

Responsibilities

• Provide general information to visitors about center services, programs and local attractions.
• Assist visitors with inquiries and guide them to resources or staff.
• Receive, process and verify payments; handle cash with receipts.
• Maintain records, files, and logs for visitor services and operations.
• Perform data entry and update visitor records and reservations.
• Stock and organize promotional materials and retail displays.
• Assist in scheduling tours, events, and activities for visitors.
• Operate office equipment and ensure smooth day-to-day operations.
• Maintain cleanliness and organization of the visitor center and restock supplies.
• Manage the Gift Shop counter, process sales, restock inventory and counts.
• Conduct daily cash drawer counts at opening and closing.

Skills

Customer service

Cash handling

Data entry

Retail experience

Education

High School Diploma or GED

Job description

Pima County is seeking a Visitor Center Clerk to provide information to visitors, process payments, and support daily operations at the visitor center in Tucson. The role includes cash handling, data entry, and maintaining retail displays.

The position requires a high school diploma or GED and at least two years in office clerical tasks with customer service experience. Some retail experience is preferred, and bilingual abilities are a plus.