Part-time Visitor Experience Associate

Tucson Museum of Art; Tucson (AZ); On-site; USD 21,000 - 25,000; Part time

Job summary

Tucson Museum of Art in Tucson, AZ is seeking a part-time Visitor Experience Associate to support admissions, the Museum Store, and Ed Center Desk. You will operate a POS system, handle transactions, greet visitors, answer questions, and help present exhibits and events to the public.

Applicants should have 1–2 years of retail experience (preferably in a museum or gallery setting), a High School Diploma or GED, and strong communication and organizational skills.

Qualifications

• High School Diploma or GED required.
• 1–2 years retail experience, preferably in a museum or bookstore.
• Experience operating a POS system and credit card machines.
• Ability to stand 4–6 hours and lift light loads.
• Knowledge of inventory, merchandising and customer service best practices.
• Excellent verbal and written communication skills.
• Strong organizational and interpersonal abilities.

Responsibilities

• Serve as admissions clerk and assist at the Museum Store and Ed Center Desk.
• Operate POS system, handle money and process transactions accurately.
• Greet visitors, answer questions, and provide information about exhibits.
• Support sales for memberships and event-related activities.
• Help with merchandising and store readiness for opening.
• Represent the Museum positively during events and daily operations.

Skills

Face-to-face communication

Cash handling

POS system

Retail experience

Public interaction

Education

High School Diploma/GED

Tools

POS system

Credit card machine

Computer

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Visitor Experience Associate

Tucson, AZ, US

30+ days ago Requisition ID: 1003

POSITION: Visitor Experience Associate

WORK SCHEDULE: Monday – Sunday. 15+ hours per week. Primarily mornings to afternoon. Schedule may vary to include special events and activities in the evenings and on weekends.

STATUS: Part-Time Hourly, Non-Exempt

REPORTS TO: Assistant Director of Visitor Experience

RATE: $15.60 per hour

POSITION SUMMARY

This position is responsible for aspects of the Admissions Desk, Museum Store, and Ed Center Desk. Serves as admissions clerk, receptionist, and supports the TMA Museum Store as a professional and outgoing associate. Operates a POS system, applies basic computer skills, answers phone calls, handles money, and greets and communicates effectively with visitors. Demonstrates knowledge of current museum exhibits, store merchandise, and museum layout. The Visitor Services Associate has considerable public contact and helps to represent the Museum to the community through positive public relations activities.

Key Responsibilities

• Provides a welcoming and professional environment for admissions, store patrons, and general visitors.


• Assists customers with sales including admissions, memberships, and store purchases.


• Greets and directs visitors as needed.


• Handles cash responsibly with accuracy according to opening /closing procedures.


• Prepares store and/or satellite locations for opening by restocking merchandise, checking inventory and supply levels, and providing general housekeeping.


• Operates POS system including data entry, reporting and inventory controls.


• Demonstrates knowledge of products, current exhibitions, and store/Museum policies.


• Provides sales support at special events including the Holiday and Spring Artisans’ Markets, and sales during special opportunity events, such as exhibition openings, on-site fundraisers, facility rentals, and VIP guided tours.

QUALIFICATIONS/COMPTENCIES

• High School Diploma/GED.


• 1 – 2 years retail experience, preferably in a museum, specialty store, or bookstore.


• Experience in operating a POS system, credit card machine, computer, and general office equipment.


• Must be able to stand between 4-6 hours consecutively.


• Knowledge of inventory control, retail accounting, and merchandizing.


• Knowledge of visual display and marketing techniques.


• Excellent communication skills, both verbal and written.


• Strong organizational skills.


• Must be personable, congenial, and hospitable.


• Physical mobility including standing, sitting, walking and ability to handle multiple tasks simultaneously; ability to lift up to 50 pounds.


• Ability to establish and maintain effective working relationships with fellow employees and the public.


• Other duties as required.

Application Materials :

Cover letter outlining your interest in the position