Visitor Services & Destination Support Specialist

Travel Butler County, Ohio; Olde West Chester (OH); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Health, dental, vision benefits

IRA with match

Professional development opportunities

Team engagement opportunities

Job summary

A regional tourism organization in Olde West Chester, Ohio, is seeking a customer-focused professional to support visitor services and sales initiatives. Responsibilities include responding to inquiries, maintaining visitor information, and assisting the sales team. Strong communication skills and proficiency in Microsoft Office are required. This position offers competitive benefits and professional development opportunities.

Qualifications

• Strong communication skills in written, verbal, and digital forms.
• Excellent organization and attention to detail are crucial.
• Experience in a fast-paced environment and ability to manage multiple priorities.

Responsibilities

• Respond to visitor inquiries via phone, email, and in-person.
• Maintain knowledge of local attractions, hotels, dining, and events.
• Assist the sales team with proposals and follow-up materials.

Skills

Strong communication skills

Excellent organization

Customer-service mindset

Proficiency with Microsoft Office

Tools

CRM experience

CRM

Job description

A regional tourism organization in Olde West Chester, Ohio, is seeking a customer-focused professional to support visitor services and sales initiatives. Responsibilities include responding to inquiries, maintaining visitor information, and assisting the sales team. Strong communication skills and proficiency in Microsoft Office are required. This position offers competitive benefits and professional development opportunities.