Client & Guest Engagement Coordinator - Events

Visit Canton; Canton (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k match

Paid vacation & PTO

Life insurance

Monthly phone stipend

Mileage reimbursement

Job summary

A regional tourism authority in Ohio is seeking a Client & Guest Engagement Coordinator to support their Sales & Service team by executing event activations and handling client communications. The ideal candidate will have experience in guest services or events, possess strong organizational skills, and be enthusiastic about engaging clients. This role includes responsibilities at the Visit Canton Welcome Centers and will require some flexibility with evening and weekend work. Competitive benefits package offered.

Qualifications

• Experience in guest services, tourism, hospitality, or events.
• Strong organizational and communication skills required.
• Energetic personality with confidence in client engagement.
• Flexibility to work some evenings or weekends.

Responsibilities

• Support Sales & Service team by executing event activations.
• Manage guest service operations at Visit Canton Welcome Centers.
• Coordinate marketing content for events and guest interactions.

Skills

Guest services

Event management

Strong communication

Organizational skills

Database management

CRM software

Job description

A regional tourism authority in Ohio is seeking a Client & Guest Engagement Coordinator to support their Sales & Service team by executing event activations and handling client communications. The ideal candidate will have experience in guest services or events, possess strong organizational skills, and be enthusiastic about engaging clients. This role includes responsibilities at the Visit Canton Welcome Centers and will require some flexibility with evening and weekend work. Competitive benefits package offered.