Visitor Experience & Events Coordinator

Switch; Las Vegas (NV); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Switch in Las Vegas is seeking a Hospitality Coordinator to support planning, scheduling and execution of campus tours, client meetings and events. You will coordinate calendars, attendees, vendors, and logistics to ensure a seamless experience from planning through on-site execution.

You will partner with Security, AV, Data Center Operations and other teams, manage multi-site events, and maintain professional service for executives and clients.

Qualifications

• Experience supporting hospitality, events, project coordination, customer service, or a related function.
• Experience coordinating calendars, schedules, meetings, events, or similar activities involving multiple stakeholders.
• Strong organizational and time-management skills.
• Strong attention to detail and follow-through.
• Clear written and verbal communication skills.
• Ability to provide professional service to clients, executives, visitors, vendors, and internal teams.
• Ability to manage multiple priorities and respond effectively to changing requirements.
• Ability to handle confidential information with discretion.
• Proficiency with Microsoft Outlook, Excel, PowerPoint, and Word.
• Ability to work on-site in Las Vegas up to five days per week based on tours, events, meetings, and business needs.

Responsibilities

• Coordinate scheduling and execution for prospective client, finance, marketing, team member, and spectator data center tours, including physical and virtual tours.
• Coordinate attendee details, tour agreements, confirmations, and other requirements before scheduled visits.
• Support the planning and execution of client-focused meetings and events of varying size and complexity.
• Coordinate event logistics, including venues, operations, technical and AV production, catering, travel, content, décor, and other production requirements.
• Communicate professionally with clients, executives, vendors, team members, and other stakeholders.
• Partner with Security, Audio/Visual, Data Center Operations, and other teams to coordinate tour and event requirements.
• Track schedules, deadlines, logistics, and outstanding items to support timely execution.
• Respond promptly and professionally to telephone and email inquiries.
• Provide on-site support during tours, meetings, and events and address issues as they arise.
• Identify opportunities to improve hospitality processes, protocols, and workflows.
• Maintain discretion when handling confidential visitor, client, executive, or business information.
• Provide relief coverage for the Front Desk Coordinator at the Innevation building as needed.
• Support other Hospitality team priorities as assigned.

Skills

Calendar management

Event coordination

Customer service

Communication

Education

Bachelor’s degree in Communications, Hospitality, or related field

Tools

Microsoft Outlook

Excel

PowerPoint

Word

Job description

Switch in Las Vegas is seeking a Hospitality Coordinator to support planning, scheduling and execution of campus tours, client meetings and events. You will coordinate calendars, attendees, vendors, and logistics to ensure a seamless experience from planning through on-site execution.

You will partner with Security, AV, Data Center Operations and other teams, manage multi-site events, and maintain professional service for executives and clients.