Visitor Coordinator, Clinical Services Office

State of Illinois; Sheridan (IL); On-site; USD 48,000 - 63,000; Full time

Benefits offered by this job

Flexible work schedules

Health, vision, and dental insurance

Pension Plan

Paid state holidays

3 Paid Personal Business Days annually

12 Paid Sick Days annually

Job summary

The State of Illinois Department of Corrections is seeking an Office Associate to support the Clinical Services unit, coordinating visits and communications for individuals in custody. The role emphasizes clerical duties, visitor information processing, and daily scheduling tasks.

Candidates should have a high school diploma and at least two years of office experience, with the ability to keyboard 45 wpm. This is a full-time, in-office position at Sheridan Correctional Center with standard

Qualifications

• Requires completion of high school and two years of office experience.
• Ability to keyboard 45 words per minute.

Responsibilities

• Coordinates and completes tasks that allow individuals in custody to communicate with civilians.
• Receives inquiries/questions/complaints from individuals in custody and civilians related to video visitation, individuals in custody telephone system, MP3 players/software and electronic messaging.
• Receives and reviews potential visitor information forms (PVI) from civilians, communicates with civilians to complete forms, routes PVI forms for approval.
• Prints daily video/in-person visitation schedules and delivers schedules to appropriate staff.
• Serves as back up to clerical staff in Clinical Services.
• Serves as back up receptionist for Clinical services.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Skills

Keyboarding

Education

High school diploma or equivalent

Job description

The State of Illinois Department of Corrections is seeking an Office Associate to support the Clinical Services unit, coordinating visits and communications for individuals in custody. The role emphasizes clerical duties, visitor information processing, and daily scheduling tasks.

Candidates should have a high school diploma and at least two years of office experience, with the ability to keyboard 45 wpm. This is a full-time, in-office position at Sheridan Correctional Center with standard