DOC Sheridan CC Office Associate - Visitor Coordinator

State of Illinois; Sheridan (IL); On-site; USD 48,000 - 63,000; Full time

Benefits offered by this job

Flexible work schedules

Health, vision, and dental insurance

Pension Plan

Paid state holidays

3 Paid Personal Business Days annually

12 Paid Sick Days annually

Job summary

The State of Illinois Department of Corrections is seeking an Office Associate to support the Clinical Services unit, coordinating visits and communications for individuals in custody. The role emphasizes clerical duties, visitor information processing, and daily scheduling tasks.

Candidates should have a high school diploma and at least two years of office experience, with the ability to keyboard 45 wpm. This is a full-time, in-office position at Sheridan Correctional Center with standard

Qualifications

• Requires completion of high school and two years of office experience.
• Ability to keyboard 45 words per minute.

Responsibilities

• Coordinates and completes tasks that allow individuals in custody to communicate with civilians.
• Receives inquiries/questions/complaints from individuals in custody and civilians related to video visitation, individuals in custody telephone system, MP3 players/software and electronic messaging.
• Receives and reviews potential visitor information forms (PVI) from civilians, communicates with civilians to complete forms, routes PVI forms for approval.
• Prints daily video/in-person visitation schedules and delivers schedules to appropriate staff.
• Serves as back up to clerical staff in Clinical Services.
• Serves as back up receptionist for Clinical services.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Skills

Keyboarding

Education

High school diploma or equivalent

Job description

Position Title:

Office Associate

Job Requisition ID:

58806

Opening Date:

09/21/2026

Closing Date:

10/02/2026 11:59 p.m.

Agency:

Department of Corrections

Class Title:

OFFICE ASSOCIATE - 30015

Skill Option:

Keyboarding

Bilingual Option:

None

Salary:

Anticipated Starting Salary $4,307 monthly; Full Range $4,307-$5,655 monthly

Job Type:

Salaried

Category:

Full Time

Number of Vacancies:

1

Bargaining Unit Code:

RC014 Clerical Employees, AFSCME

Work Hours:

8am-4pm Mon-Fri, Sat/Sun off

Anticipated Hybrid Work Schedule Availability:

Not available, fully in office

Headquarter Location:

Sheridan Correctional Center - 4017 E 2603 Rd, Sheridan, Illinois, 60551

Work County:

LaSalle

Agency Contact:

[e-mail]

Union Position:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger- something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule- flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Corrections is seeking a detailed and energetic Visitor Coordinator. The ideal candidate will serve as the Visitor Coordinator to the Clinical Services unit that is providing services for a growing population of individuals in custody. We encourage all qualified applicants to apply.

Essential Functions

• Coordinates and completes tasks that allow individuals in custody to communicate with civilians.
• Receives inquiries/questions/complaints from individuals in custody and civilians related to video visitation, individuals in custody telephone system, MP3 players/software and electronic messaging.
• Receives and reviews potential visitor information forms (PVI) from civilians, communicates with civilians to complete forms, routes PVI forms for approval.
• Prints daily video/in-person visitation schedules and delivers schedules to appropriate staff.
• Serves as back up to clerical staff in Clinical Services.
• Serves as back up receptionist for Clinical services.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school and two (2) years of office experience.
• Requires the ability to keyboard 45 words per minute.

Conditions of Employment

• Requires ability to pass the IDOC/IDJJ background check.
• Requires ability to pass a drug screen. The use of unauthorized drugs by an employee, regardless of position held, is prohibited.
• Required to utilize digital technology, tools, platforms, and processes in managing and supporting various digital enhancements for greater efficiency, productivity, and digital transformation efforts within the department.
• Applicants are required to abide by all vaccine and/or other medical standards as set out by the employer.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).

The Illinois Department of Corrections is a multicultural agency deeply committed to ensuring diversity, equity, and inclusion. This commitment is at the forefront of our operations, hiring, policies and procedures, and training. We recognize the benefit of workplace empowerment, the importance of diversity and fully support an environment where ALL employees are treated fairly, respectfully, and have equal access to opportunities and resources necessary to thrive and contribute to the agency’s success. IDOC genuinely values the differences of individuals in our custody and is committed to ensuring a healthy living environment where they feel valued, respected, and included. Through our commitment to Diversity, Equity, and Inclusion (DEI), we shall establish and uphold agency policies and practices conducive to eliminating all forms of exclusion including, but not limited to, racism, ageism, ableism, sexism, discrimination based on sexual orientation and gender, and religious oppression. The IDOC team works to serve justice in Illinois and increase public safety by promoting positive change in behavior of individuals in custody, operating successful reentry programs, and reducing victimization. Employees enjoy excellent benefits, including health, vision, and dental insurance; retirement plan and deferred compensation; state holidays and other benefit time off; and pre-tax benefit programs. The department also offers extensive training and career advancement opportunities. The Illinois Department of Corrections is proud to be an Equal Opportunity Employer.

Benefits

• Flexible work schedules in some program areas (flexible time and hybrid options)
• Health, life, vision, and dental insurance
• 12 weeks paid maternity/paternity leave
• Pension Plan – vesting at 10 years for Tier II
• Full 20-year retirement awards free health insurance during retirement
• Deferred compensation and other pre-tax benefits programs
• Paid state holidays 13-14 days annually
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, sick, and vacation rates modified for 12-hour work schedules. (As applicable.)
• Employee Assistance Program and/or mental health resources

For more information about our benefits please follow this link: