VisionCare Store Leader: Grow Sales & Guest Experience

EssilorLuxottica; Clinton Charter Township (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

LensCrafters is seeking a Store Manager in Michigan to lead daily store operations, drive sales, and deliver exceptional customer experiences. You will recruit, train and coach a high-performing team, manage budgets and inventory, and collaborate with optometrists to align business plans with patient care standards.

You will be responsible for achieving targets, maintaining brand standards, and ensuring compliance with procedures while working a flexible schedule, including weekends and evenings

Qualifications

• High School diploma or equivalent.
• 4+ years management/supervisory experience.
• Proven track record of delivering results and positive growth.
• Excellent business and financial acumen including operational analysis.
• Comprehensive knowledge of retail operations, processes and policies.
• Strong basic math skills.
• Familiarity with cash register, computers and calculators.
• Strong command of the English language for all correspondence.

Responsibilities

• Drive quality and improvement to meet/exceed all key performance indicators.
• Ensure LensCrafters is known as the leading optical provider within Host/community/market.
• Demonstrate deep understanding of retail business and transfer knowledge to superior sales and business results.
• Exhibit strong business acumen centered on continual improvement and execution of Best Practices for growth.
• Propose and execute business plans to maximize sales and profit, identify root causes and address recovery opportunities.
• Lead a team through strong knowledge and skills regarding customer relations and deliver unsurpassed Customer Experiences.
• Manage profits and expenses for the store.
• Train, coach and develop team to perform the job with excellence and accountability.
• Recruit and select high caliber, success oriented talent and create talent pipeline for succession planning.
• Follow workforce management guidelines to staff the store effectively based on business needs.
• Execute visual directives to maintain a consistent company message and high standards.
• Lead Doctor of Optometry co-planning business meetings.
• Leverage insurance plans with local companies and attend local health fairs.
• Adhere to and ensure compliance with company and Host policies and procedures.
• Perform administrative duties including cash, payroll, inventory management, and technical applications.
• Ensure all safety programs are implemented and maintained.
• Work weekends and evenings to support business needs and meet goals.

Skills

Management experience

Retail operations

Financial acumen

English proficiency

Education

High School diploma

College degree or equivalent

Job description

LensCrafters is seeking a Store Manager in Michigan to lead daily store operations, drive sales, and deliver exceptional customer experiences. You will recruit, train and coach a high-performing team, manage budgets and inventory, and collaborate with optometrists to align business plans with patient care standards.

You will be responsible for achieving targets, maintaining brand standards, and ensuring compliance with procedures while working a flexible schedule, including weekends and evenings