Vision-Care Store Manager: Lead, Delight & Drive KPIs

LensCrafters; Silver Spring (MD); On-site; USD 69,000 - 119,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Job summary

LensCrafters is seeking a Store Manager to lead daily operations, drive key performance indicators, and ensure a superior customer and patient experience. You will align the Brand Story with flawless execution of service, inventory, and safety standards across the store.

The role requires 4+ years in management, strong communication, and a deep understanding of optical merchandise. This full-time position offers competitive pay and benefits in a dynamic retail environment.

Qualifications

• 4+ years management/supervisory experience.
• Comprehensive knowledge of operations, processes and business implications.
• Strong influencing and negotiating skills.
• Team building and management abilities.
• Knowledge of optical theory and merchandise.

Responsibilities

• Ensure the LensCrafters team provides unsurpassed Customer Service.
• Provide training and coaching to the team using company programs.
• Analyze reports to improve store KPIs and implement action plans.

Skills

Management/Supervisory Experience

Operations Knowledge

Strong Communicator

Negotiation Skills

Team Building

Education

College degree or equivalent

Job description

LensCrafters is seeking a Store Manager to lead daily operations, drive key performance indicators, and ensure a superior customer and patient experience. You will align the Brand Story with flawless execution of service, inventory, and safety standards across the store.

The role requires 4+ years in management, strong communication, and a deep understanding of optical merchandise. This full-time position offers competitive pay and benefits in a dynamic retail environment.