Vision Care Store Manager – Guest Experience Leader

EssilorLuxottica; Livonia (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Benefits

Bonus potential

Employee discounts

Paid time off

Job summary

Target Optical, part of EssilorLuxottica, seeks a Store Manager to lead a high-performing team and deliver an exceptional guest experience in a fast-paced retail optical environment in Michigan. You will drive sales, manage schedules, payroll, and new hires while upholding store standards and promotions.

The role emphasizes leadership, customer service excellence, and collaboration with ophthalmic care providers to grow the business. Equal opportunity employer.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years experience in customer service or retail.
• Entrepreneurial mindset.
• Drive for results.
• Critical thinking.
• Recruiting, selection and development of talent.
• Selling skills.
• Motivating and influencing others.

Responsibilities

• Leads a team to deliver an outstanding guest experience daily.
• Sets clear expectations for store readiness and customer service.
• Creates schedules based on business trends and guest flow.
• Oversees payroll and new hire paperwork.
• Develops action plans for staff development and performance reviews.
• Maintains policies, merchandising and store presentation to drive sales.
• Fosters professional relationships with doctors where applicable to support eyecare services.
• Ensures accurate execution of promotions and sales strategies.

Skills

Customer service

Retail management

Recruiting

Sales skills

Team leadership

Critical thinking

Drive for results

Motivating and influencing others

Entrepreneurial

Education

Bachelor's degree or equivalent experience

Opticianary License or American Board of Opticials Certification

Job description

Target Optical, part of EssilorLuxottica, seeks a Store Manager to lead a high-performing team and deliver an exceptional guest experience in a fast-paced retail optical environment in Michigan. You will drive sales, manage schedules, payroll, and new hires while upholding store standards and promotions.

The role emphasizes leadership, customer service excellence, and collaboration with ophthalmic care providers to grow the business. Equal opportunity employer.