Vision Care Store Lead — Growth & Team Champion

EssilorLuxottica; New York (NY); On-site; USD 56,000 - 79,000; Full time

Benefits offered by this job

Employee discounts

Health care

Retirement savings

Paid time off

Job summary

LensCrafters in New York is seeking an Assistant Manager to lead in the absence of the Store Manager and act as a business owner within the marketplace, delivering key performance metrics and customer-focused service.

You will drive sales, manage daily operations, and develop a high-performing team while upholding the company’s optical standards. This full-time role requires flexibility, strong English communication, and a passion for eye care.

Qualifications

• High School graduate or equivalent.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have a strong command of the English language for all written correspondence & oral communication.
• Strong communicator & listener.
• Demonstrated high-level of selling skills.
• Proven ability to problem solve.

Responsibilities

• Delivers quality & improvement to exceed all key performance indicators (KPIs): Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
• Supports store business plans to maximize sales & profit
• Partner with store manager to lead & develop team
• Delivers clear, constructive, timely feedback & partners with Store Manager on development
• Executes visual directives & maintains store appearance
• Maintains positive working relationship with doctors
• Promotes team compliance to all policies
• Performs administrative duties
• Works a flexible schedule, including nights & weekends

Skills

Retail management

Customer service

Team leadership

Communication

Problem solving

English proficiency

Education

High School diploma

College degree

Tools

Cash register

Computers

Calculators

Job description

LensCrafters in New York is seeking an Assistant Manager to lead in the absence of the Store Manager and act as a business owner within the marketplace, delivering key performance metrics and customer-focused service.

You will drive sales, manage daily operations, and develop a high-performing team while upholding the company’s optical standards. This full-time role requires flexibility, strong English communication, and a passion for eye care.