Vision Surgery Counselor — Patient Education & Scheduling

Paycom; Omaha (NE); On-site; USD 42,000 - 56,000; Full time

Job summary

Vance Thompson Vision in Omaha, NE seeks a Surgical Counselor to educate patients about refractive, laser and surgical procedures, schedule procedures, and explain financial responsibilities. You will ensure high standards of patient care and clear communication in a busy medical office.

Join a team committed to exceptional patient service and collaborative care. Prior medical office experience is preferred; high school diploma required.

Qualifications

• High school diploma required; medical office experience preferred.
• Committed to patient education and providing excellent customer service.
• Detail-oriented with ability to manage multiple priorities.
• Clear and concise communicator.

Responsibilities

• Educate patients on refractive, laser and surgical procedures.
• Schedule refractive, laser and surgical procedures and manage schedules.
• Educate patients on financial responsibility and obtain consent forms as needed.
• Answer patient phone calls and address questions or concerns.
• Provide related services to maintain high standards of patient care.
• Communicate with supervisor/surgeon about patient concerns; make follow-up calls.

Skills

Excellent communication

Patient education

Scheduling abilities

Multitasking

Detail-oriented

Customer service

Education

High school diploma or equivalent

Job description

Vance Thompson Vision in Omaha, NE seeks a Surgical Counselor to educate patients about refractive, laser and surgical procedures, schedule procedures, and explain financial responsibilities. You will ensure high standards of patient care and clear communication in a busy medical office.

Join a team committed to exceptional patient service and collaborative care. Prior medical office experience is preferred; high school diploma required.