Vision Surgery Concierge & Patient Educator

Vance Thompson Vision; Overland Park, Northern (KS, KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Shoe allowance

Education allowance

Wellness program

Job summary

Vance Thompson Vision is seeking a Surgical Counselor in Overland Park, KS to educate patients on refractive, laser and surgical options and to coordinate scheduling. The role involves clear communication, handling multiple priorities, and delivering exceptional patient care.

Responsibilities include educating patients on financial responsibilities, obtaining necessary consent forms, and following up with potential refractive candidates, while collaborating with the surgeon and supervisor to

Qualifications

• Experience in a medical office is preferred.
• Excellent communication and interpersonal skills.
• Ability to educate patients on procedures and financial aspects.

Responsibilities

• Educate patients on refractive, laser, and surgical options.
• Schedule refractive, laser, and surgical procedures.
• Explain financial responsibilities and obtain consent forms.
• Answer patient inquiries by phone and email as needed.
• Coordinate with supervisor and surgeon on patient concerns.
• Make follow‑up calls to refractive candidates.

Skills

Patient education

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Job description

Vance Thompson Vision is seeking a Surgical Counselor in Overland Park, KS to educate patients on refractive, laser and surgical options and to coordinate scheduling. The role involves clear communication, handling multiple priorities, and delivering exceptional patient care.

Responsibilities include educating patients on financial responsibilities, obtaining necessary consent forms, and following up with potential refractive candidates, while collaborating with the surgeon and supervisor to