Patient Advocate & Insurance Concierge

Vance Thompson Vision Clinic Prof L; Omaha (NE); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

$150 shoe allowance

401k with contributions

Education Allowance

Wellness Program

Job summary

Vance Thompson Vision Clinic is looking for a Patient Advocate to join their team in Omaha, NE. This role is crucial in verifying insurance coverage and scheduling appointments while ensuring exceptional patient care.

You will be responsible for completing insurance verification forms, preparing surgery schedules, and addressing patient inquiries. A proactive and detail-oriented approach is essential, with investments in staff wellbeing including a shoe allowance and 401k contributions.

Qualifications

• Previous experience with medical scheduling and insurance.

Responsibilities

• Verifying insurance coverage prior to patient arrival for evaluation.
• Completing insurance verification forms with correct benefit information.
• Preparing surgery schedules and scheduling post-operative appointments.
• Providing estimates to patients on financial responsibility.
• Creating daily reports of evaluations to verify insurance is in-network.
• Answering patient phone calls and addressing patient concerns.
• Obtaining proper insurance information and providing fee schedules.
• Preparing, maintaining, retrieving, and distributing medical records.
• Ensuring all preoperative testing and documentation is completed.
• Processing Mission Vision and patient assistant program applications.

Skills

Detail-oriented

Exceptional communicator

Problem solver

Highly motivated

Self-starter

Education

High school diploma or equivalent

Job description

Vance Thompson Vision Clinic is looking for a Patient Advocate to join their team in Omaha, NE. This role is crucial in verifying insurance coverage and scheduling appointments while ensuring exceptional patient care.

You will be responsible for completing insurance verification forms, preparing surgery schedules, and addressing patient inquiries. A proactive and detail-oriented approach is essential, with investments in staff wellbeing including a shoe allowance and 401k contributions.