Vision Center Front Desk & Patient Services Specialist

The HealthCare Connection, Inc.; Mount Healthy (OH); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Life Insurance

Disability Insurance

Retirement Plan with employer match

Paid Holidays

Job summary

The HealthCare Connection is seeking a Vision Patient Services Specialist to welcome patients at the Mt. Healthy Vision Center, handle front desk registration, and support a fast-paced, equity-driven healthcare environment.

Ideal candidates will have 1–3 years in a clinical/medical office setting, strong MS Office and EHR skills, and excellent communication abilities to ensure a smooth patient experience and accurate balance handling.

Qualifications

• 1–3 years of experience in a clinical or medical office setting (front desk, registration, or scheduling roles preferred)
• Proficiency in Microsoft Office and computer systems
• Familiarity with EHR systems; NextGen experience is a plus
• Ability to multitask in a busy environment with frequent interruptions
• Strong communication and interpersonal skills
• Resume must be attached to be considered

Responsibilities

• Greet and register patients upon arrival
• Verify and update patient demographic and insurance information
• Collect payments and co-pays for services
• Schedule, confirm, cancel, and reschedule appointments
• Assist patients with forms and paperwork
• Work with the Finance department regarding patient balances
• Support administrative and reporting tasks as needed

Skills

MS Office

EHR familiarity

Multitasking

Communication

Interpersonal skills

Tools

NextGen EHR

Job description

The HealthCare Connection is seeking a Vision Patient Services Specialist to welcome patients at the Mt. Healthy Vision Center, handle front desk registration, and support a fast-paced, equity-driven healthcare environment.

Ideal candidates will have 1–3 years in a clinical/medical office setting, strong MS Office and EHR skills, and excellent communication abilities to ensure a smooth patient experience and accurate balance handling.