Front Desk Patient Experience Specialist

Keplr Vision; Henderson (NV); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

Clear Vision Eye Centers in Horizon Ridge is seeking a Patient Care Coordinator to deliver exceptional front-desk support and compassionate patient service. You will handle scheduling, inquiries, and check-ins, greeting patients with a warm, professional demeanor to create a positive first impression.

The role emphasizes accurate patient information handling, efficient multitasking, and smooth clinic flow, with training provided for systems and processes as needed to ensure top-quality care.

Qualifications

• 1+ year of customer service experience.
• Strong communication skills for professional patient interactions.
• Tech-savvy with basic computer skills and ability to learn new systems.
• Positive, can-do attitude with strong organizational abilities.

Responsabilités

• Serve as the friendly voice for scheduling and inquiries by phone.
• Greet and check in patients with warmth and professionalism.
• Handle a variety of front desk tasks with efficiency and attention to detail.
• Ensure smooth patient flow through excellent time management and multitasking.

Connaissances

Customer service

Communication

Computer skills

Organizational skills

Description du poste

Clear Vision Eye Centers in Horizon Ridge is seeking a Patient Care Coordinator to deliver exceptional front-desk support and compassionate patient service. You will handle scheduling, inquiries, and check-ins, greeting patients with a warm, professional demeanor to create a positive first impression.

The role emphasizes accurate patient information handling, efficient multitasking, and smooth clinic flow, with training provided for systems and processes as needed to ensure top-quality care.