Vision Care Technician – Elevate Patient Eyecare

LensCrafters; Madison (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

LensCrafters in Madison, WI is hiring an Optometric Technician to deliver the LensCrafters Experience. You will assist the optometrist, prep patients for exams, and ensure flawless patient interactions from check-in to checkout.

Responsibilities include greeting patients, handling records with HIPAA, and supporting retail operations while maintaining inventory. A strong customer service background is essential.

Qualifications

• High School graduate or equivalent.
• Minimum of one year strong customer service skills.
• Leadership and strong communication abilities.
• Ability to work autonomously in a fast-paced environment.
• Knowledge of office environment and basic math.

Responsibilities

• Greet patients promptly with a smile.
• Assist the optometrist with eye examinations and prep.
• Maintain patient records in compliance with HIPAA.
• Input data into the CIAO system accurately.
• Monitor inventory and support retail as needed.

Skills

Communication skills

Customer service

Leadership

Problem solving

Organization

Autonomy

Attention to detail

Interpersonal skills

Multitasking

Education

High school diploma

Tools

CIAO system

Job description

LensCrafters in Madison, WI is hiring an Optometric Technician to deliver the LensCrafters Experience. You will assist the optometrist, prep patients for exams, and ensure flawless patient interactions from check-in to checkout.

Responsibilities include greeting patients, handling records with HIPAA, and supporting retail operations while maintaining inventory. A strong customer service background is essential.