Vision Care Store Lead & Coach

VisionWorks; Elgin (IL); Vor Ort; USD 23.419 - 31.684; Vollzeit

Benefits dieser Stelle

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Zusammenfassung

Visionworks is seeking a charismatic leader for the Optical Supervisor/Assistant Manager role in Illinois. You will model Visionworks values, supervise store operations in the General Manager's absence, and coach a team to deliver a human and bold patient journey while driving sales and profitability.

The role emphasizes floor leadership, appointment coordination, and ensuring exceptional service. Full-time hours and a competitive pay range are provided.

Qualifikationen

• HS Diploma, GED or equivalent required.
• 1-5 years of supervisory experience required.

Aufgaben

• Promote the store's profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets.
• Role model and engage in all steps of Patient/Customer journey, as well as supervise and redirect associates in exam lane and sales floor.
• Support GM in managing incoming traffic by coordinating and confirming doctor appointments, scheduled eyewear services, and ensuring all patient/customer's needs are met.
• Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience.
• Use sound judgment to remove obstacles and find resolution in the patient/customer experience in partnership of General Manager.
• Execute all broad operational activities to meet the store's financial and customer experience goals.

Kenntnisse

Supervisory experience

Customer service mindset

Ausbildung

HS Diploma

Jobbeschreibung

Visionworks is seeking a charismatic leader for the Optical Supervisor/Assistant Manager role in Illinois. You will model Visionworks values, supervise store operations in the General Manager's absence, and coach a team to deliver a human and bold patient journey while driving sales and profitability.

The role emphasizes floor leadership, appointment coordination, and ensuring exceptional service. Full-time hours and a competitive pay range are provided.