Senior Optical Lead — Customer Experience Champion

Visionworks

Illinois

Hybrid

USD 21,000 - 24,000

Full time

12 days ago

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Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a Sr. Optical Specialist-Lead/Sales Lead in Illinois. The role focuses on guiding customers through the Visionworks journey, with expertise in optics and service, while meeting daily sales goals and maintaining product knowledge. Prior optical experience and licensing are required, with leadership responsibilities in store operations.

The position offers full-time pay, with benefits and opportunities for professional growth within a patient-focused environment.

Qualifications

12 months optical experience required (Visionworks or other)
HS diploma, GED or equivalent related job experience
Maintain Optician License requirements per state guidelines, as needed (Licensed)

Responsibilities

Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey
Engage with patients/customers and recommend products and services that meet their eye care needs
Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development
Execute day-to-day operational activities to support the store's financial and customer experience goals including opening and closing the store as needed in LEAD positions only