Vision Care Sales Lead - Patient Experience Champion

Visionworks; Annapolis (MD); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks, Annapolis area, seeks a Sr. Optical Specialist - Lead/Sales Lead to be the face of our store, guiding customers through eyewear choices with expertise and warmth.

You will drive daily sales, engage with patients, ensure correct eyewear fitting, and support store operations from merchandising to order fulfillment, while maintaining product knowledge through ongoing training.

Qualifications

• 12 months optical experience required or ABO Certification in lieu of experience.
• Related customer or patient experience preferred.
• HS diploma, GED or equivalent.

Responsibilities

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey.
• Engage with patients/customers and recommend products and services that meet their eye care needs.
• Measure patients for their eyewear and maintain product/optical knowledge through training to ensure fit the first time.
• Execute day-to-day operational activities to support store goals including restocking, merchandising, and order fulfillment.

Skills

Optical knowledge

Customer service experience

Education

ABO Certification

HS diploma or GED

Job description

Visionworks, Annapolis area, seeks a Sr. Optical Specialist - Lead/Sales Lead to be the face of our store, guiding customers through eyewear choices with expertise and warmth.

You will drive daily sales, engage with patients, ensure correct eyewear fitting, and support store operations from merchandising to order fulfillment, while maintaining product knowledge through ongoing training.