Vision Care Sales Lead — Elevate Patient Experience

VisionWorks

Parkville (MD)

On-site

USD 21,000 - 25,000

Part time

14 days+

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Benefits offered by this job

Vision Coverage
Paid Parental Leave
Bereavement Leave
401 (k) Savings Plan
Paid Time off
Milestone anniversary awards
Medical, Dental for Full Timers
And more!

Job summary

VisionWorks in Parkville, MD seeks a Sr. Optical Specialist - Lead/Sales Lead to be the face of our business and guide customers through a simple, human and bold eyewear journey.

You will drive sales, engage with patients, measure for eyewear and stay current with products through ongoing training to ensure right-first-time results and strong customer satisfaction. This role emphasizes leadership, optics knowledge, and a customer-centric experience.

Qualifications

  • 12 months optical experience or ABO Certification in lieu of experience.
  • Related customer or patient experience preferred, but not necessary.
  • HS diploma, GED or equivalent related job experience.

Responsibilities

  • Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey.
  • Engage with patients/customers and recommend products and services that meet their eye care needs.
  • Measure patients/customers for their eyewear and maintain product/optical knowledge through continuous training to ensure eyewear is Right the First Time.
  • Execute day-to-day operational activities to support the store's financial and customer experience goals including restocking inventory, merchandising, and order fulfillment of eyewear to ship.

Education

HS diploma, GED or equivalent related job experience

Job description

VisionWorks in Parkville, MD seeks a Sr. Optical Specialist - Lead/Sales Lead to be the face of our business and guide customers through a simple, human and bold eyewear journey.

You will drive sales, engage with patients, measure for eyewear and stay current with products through ongoing training to ensure right-first-time results and strong customer satisfaction. This role emphasizes leadership, optics knowledge, and a customer-centric experience.

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