Vision Care Experience Specialist

Talentify; Evansville (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Job summary

LensCrafters is hiring an EyeCare Advisor to deliver the LensCrafters Experience, ensuring top-quality optometric care and smooth patient flow. You will greet customers, explain tests and paperwork, and coordinate with the doctor and retail team to meet store KPIs.

The role emphasizes strong customer service, fashion- and vision-focused product knowledge, and precise handling of prescriptions while using the POS system. Benefits and career growth are highlighted.

Qualifications

• High School graduate or equivalent.
• Strong customer service and communication skills.
• Knowledge of current fashion trends.
• Strong listener and problem solving ability.
• Familiarity with cash register, computers and calculators.
• Organization, math, and sales skills.

Responsibilities

• Greets customers quickly and delivers LensCrafters Experience.
• Explains paperwork, tests, and services.
• Maintains HIPAA-compliant patient records and scheduling.
• Operates the POS system, handles payments and discounts.
• Keeps store displays aligned with company guidelines.
• Supports the optometrist and retail management as needed.
• Assists with lens and frame selection for customers.

Skills

Customer service

Communication

Math skills

Organization

Sales

Fashion trends

Cash register

Computer skills

Problem solving

Education

High School diploma

Tools

POS system

Job description

LensCrafters is hiring an EyeCare Advisor to deliver the LensCrafters Experience, ensuring top-quality optometric care and smooth patient flow. You will greet customers, explain tests and paperwork, and coordinate with the doctor and retail team to meet store KPIs.

The role emphasizes strong customer service, fashion- and vision-focused product knowledge, and precise handling of prescriptions while using the POS system. Benefits and career growth are highlighted.