Vision Care Concierge & OD Support

Visionworks of America; Elizabethtown (KY); On-site; USD 12,000 - 18,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking an OD Tech/Optometric Assistant in Kentucky to be the friendly face of our exam practice, guiding patients through early steps of their eye care journey with a simple, human and bold approach.

This role emphasizes accurate patient records, assisting the doctor, and supporting the sales floor with product education, while ensuring a positive patient experience in every visit.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs
• Will open/close the store/office to support business as needed

Skills

Customer experience

Education

HS diploma, GED or equivalent

Job description

Visionworks is seeking an OD Tech/Optometric Assistant in Kentucky to be the friendly face of our exam practice, guiding patients through early steps of their eye care journey with a simple, human and bold approach.

This role emphasizes accurate patient records, assisting the doctor, and supporting the sales floor with product education, while ensuring a positive patient experience in every visit.