OD Tech & Optometric Assistant – Patient-First Vision Care

Visionworks

Louisville, Northern (KY, KY)

Hybrid

USD 30,488,000 - 40,402,000

Full time

6 days ago
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Benefits offered by this job

Vision Coverage
Parental Leave
Bereavement Leave
401(k) Savings
Paid Time Off
Milestone Anniversary Awards
Medical & Dental

Job summary

Visionworks is seeking an OD Tech/Optometric Assistant in Louisville to be the friendly face guiding patients through preliminary testing, eyewear selection and a seamless vision care journey. This full-time role supports the exam lane and helps relay essential patient information with a clear, human touch.

You will transition patients from doctor to sales floor, assist with store operations, and contribute to a welcoming, customer-focused experience.

Qualifications

  • Related customer or patient experience preferred, but not necessary.
  • HS diploma, GED or equivalent related job experience.

Responsibilities

  • Maintain complete and accurate patient records before conducing preliminary testing.
  • Introduce patient to OD and provide OD with important patient information.
  • Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
  • Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.
  • Will open/close the store/office to support business as needed.

Skills

Customer service experience
Phone communication

Education

HS diploma / GED

Job description

Visionworks is seeking an OD Tech/Optometric Assistant in Louisville to be the friendly face guiding patients through preliminary testing, eyewear selection and a seamless vision care journey. This full-time role supports the exam lane and helps relay essential patient information with a clear, human touch.

You will transition patients from doctor to sales floor, assist with store operations, and contribute to a welcoming, customer-focused experience.

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