Vision Care Clinical Specialist for Patient Experience

Clear Destination Inc.; Wesley Chapel (FL); On-site; USD 42,981,000 - 53,213,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking a friendly Clinical Specialist/Optometric Assistant to be the face of our Exam Practice in Wesley Chapel, FL. You will guide patients through preliminary testing, health information, and product recommendations with warmth and clarity.

Responsibilities include recording patient data, coordinating with the OD, assisting on the sales floor, stocking supplies, and maintaining a welcoming, efficient exam lane that supports a great patient experience.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Communication

Education

HS diploma or GED

Job description

Visionworks is seeking a friendly Clinical Specialist/Optometric Assistant to be the face of our Exam Practice in Wesley Chapel, FL. You will guide patients through preliminary testing, health information, and product recommendations with warmth and clarity.

Responsibilities include recording patient data, coordinating with the OD, assisting on the sales floor, stocking supplies, and maintaining a welcoming, efficient exam lane that supports a great patient experience.