Vision Care Concierge & Exam Assistant

Visionworks of America; Pompano Beach (FL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Job summary

Visionworks of America in Florida is seeking a Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our exam practice, guiding patients through the initial steps of the vision care journey. You will manage patient records and support the OD during early testing, ensuring a smooth, human, and helpful patient experience.

You will also transition patients from the doctor to the sales floor, provide staff with essential information to educate and recommend products, and support

Qualifications

• Related customer or patient experience is preferred, but not required.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Education

HS diploma/GED

Job description

Visionworks of America in Florida is seeking a Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our exam practice, guiding patients through the initial steps of the vision care journey. You will manage patient records and support the OD during early testing, ensuring a smooth, human, and helpful patient experience.

You will also transition patients from the doctor to the sales floor, provide staff with essential information to educate and recommend products, and support