Vision Care Assistant — Frontline for Eye Exams

Visionworks of America; Phoenix (AZ); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks of America is seeking an Optometric Assistant who will be the face of our exam practice, guiding patients through the first steps of their Visionworks experience with care and clarity. You will handle preliminary testing knowledge, assist with eye health, transition patients from doctor to sales floor, and support store operations including restocking and answering phones.

HS diploma required; prior customer or patient service is a plus.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer experience

Education

HS diploma

GED

Job description

Visionworks of America is seeking an Optometric Assistant who will be the face of our exam practice, guiding patients through the first steps of their Visionworks experience with care and clarity. You will handle preliminary testing knowledge, assist with eye health, transition patients from doctor to sales floor, and support store operations including restocking and answering phones.

HS diploma required; prior customer or patient service is a plus.