Vision Care Advisor - Patient-Focused Optical Support

Luxottica; Lawrenceville (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

LensCrafters is hiring an EyeCare Advisor to deliver the LensCrafters Experience in a fast-paced retail/optical setting. You will greet customers, explain tests and services, and support the interaction between doctor and store teams to ensure high-quality patient care.

This part-time role requires strong customer service, communication, and basic math skills, with a focus on accuracy, HIPAA compliance, and friendly guidance on frames, lenses, and contact lens orders.

Qualifications

• High School graduate or equivalent.
• Strong customer service skills (internal and external).
• Knowledge of current fashion trends.
• Strong communicator and listener.
• Problem solving ability.
• Familiarity with cash register, computers and calculators.
• Organization skills.
• Sales skills.
• Strong basic math skills.
• Knowledge of office and store merchandise.

Responsibilities

• Greets customers promptly and provides courteous service.
• Explains paperwork, tests, products, and services to customers.
• Maintains HIPAA-compliant handling of patient records.
• Assists with frame and lens selections to fit vision and budget.
• Operates the POS system and processes payments accurately.

Skills

Customer service

Communication

Problem solving

Organization

Sales

Math skills

Cash handling

Education

High School diploma or equivalent

Tools

Cash register

Computers

Calculators

Job description

LensCrafters is hiring an EyeCare Advisor to deliver the LensCrafters Experience in a fast-paced retail/optical setting. You will greet customers, explain tests and services, and support the interaction between doctor and store teams to ensure high-quality patient care.

This part-time role requires strong customer service, communication, and basic math skills, with a focus on accuracy, HIPAA compliance, and friendly guidance on frames, lenses, and contact lens orders.