Virtual Travel Consultant

Nova Travels; Indianapolis (IN); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Remote work

Training and development

Travel perks

Access to industry discounts

Job summary

Nova Travels is seeking a Virtual Travel Consultant to assist travelers with planning and preparing for their trips in a fully remote role. You will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

This position offers remote work, training and development, and access to travel perks. Ideal candidates bring strong communication and customer service skills, are organized, and comfortable using online platforms and digital tools.

Qualifications

• Strong communication and customer service skills.
• Organized and able to manage multiple requests.
• Comfortable using online platforms and digital tools.
• Customer service or hospitality experience preferred.
• Fully remote position.
• Training and professional development support.
• Opportunities for advancement within the travel industry.
• Access to travel perks and industry discounts.

Responsibilities

• Communicate with travelers through email, phone, and messaging platforms
• Assist with reviewing travel plans and answering travel-related questions
• Provide helpful information about destinations and travel requirements
• Follow up with travelers before departure to confirm arrangements
• Address client inquiries and coordinate support when needed

Skills

Strong communication skills

Customer service

Organization

Digital tools proficiency

Tools

Online platforms

Job description

We are hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips. In this remote role, you will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

Key Responsibilities

• Communicate with travelers through email, phone, and messaging platforms
• Assist with reviewing travel plans and answering travel-related questions
• Provide helpful information about destinations and travel requirements
• Follow up with travelers before departure to confirm arrangements
• Address client inquiries and coordinate support when needed

Ideal Candidate

• Strong communication and customer service skills
• Ability to stay organized while managing multiple requests
• Comfortable using online platforms and digital tools
• Customer service or hospitality experience preferred
• Interest in travel and helping others plan tripsFully remote position
• Training and professional development support
• Opportunities for advancement within the travel industry
• Access to travel perks and industry discounts