Virtual Travel Consultant

Nova Travels; Memphis (TN); Remote; USD 35,000 - 65,000; Full time

Benefits offered by this job

Travel perks

Training & development

Advancement opportunities

Job summary

Nova Travels is seeking a Virtual Travel Consultant to help travelers plan trips from home. In this fully remote role, you will assist clients with itineraries, bookings, and essential travel information to ensure a smooth travel experience.

You will communicate via email, phone, and messaging, review plans, answer questions, and provide destination guidance while delivering high-quality service and timely follow-ups.

Qualifications

• Strong communication and customer service skills.
• Experience with online travel planning or travel bookings is a plus.
• Ability to stay organized while handling multiple requests.

Responsibilities

• Communicate with travelers through email, phone, and messaging platforms
• Assist with reviewing travel plans and answering travel-related questions
• Provide helpful information about destinations and travel requirements
• Follow up with travelers before departure to confirm arrangements
• Address client inquiries and coordinate support when needed

Skills

Communication skills

Customer service

Organizational skills

Tech literacy

Tools

CRM platforms

Travel booking systems

Job description

We are hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips. In this remote role, you will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

Key Responsibilities

• Communicate with travelers through email, phone, and messaging platforms
• Assist with reviewing travel plans and answering travel-related questions
• Provide helpful information about destinations and travel requirements
• Follow up with travelers before departure to confirm arrangements
• Address client inquiries and coordinate support when needed

Ideal Candidate

• Strong communication and customer service skills
• Ability to stay organized while managing multiple requests
• Comfortable using online platforms and digital tools
• Customer service or hospitality experience preferred
• Interest in travel and helping others plan tripsFully remote position
• Training and professional development support
• Opportunities for advancement within the travel industry
• Access to travel perks and industry discounts