Virtual Travel Consultant

Nova Travels; Fort Wayne (IN); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Training & development

Advancement opportunities

Travel perks

Fully remote role

Job summary

Nova Travels is seeking a Virtual Travel Consultant to assist travelers with planning and preparing for their trips in a fully remote role. You will help clients organize travel plans and provide helpful information to ensure a smooth travel experience.

The ideal candidate has strong communication and customer-service skills, comfort with online platforms, and a passion for travel. Training and development are provided, with opportunities for advancement and access to industry discounts.

Qualifications

• Strong communication and customer service skills.
• Ability to stay organized while handling multiple requests.
• Comfortable using online platforms and digital tools.

Responsibilities

• Communicate with travelers via email, phone, and messaging platforms.
• Assist with reviewing travel plans and answering travel-related questions.
• Provide helpful information about destinations and travel requirements.

Skills

Communication

Customer service

Organization

Digital tools

Travel knowledge

Tools

CRM software

Travel booking platforms

Job description

We are hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips. In this remote role, you will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

Key Responsibilities

• Communicate with travelers through email, phone, and messaging platforms
• Assist with reviewing travel plans and answering travel-related questions
• Provide helpful information about destinations and travel requirements
• Follow up with travelers before departure to confirm arrangements
• Address client inquiries and coordinate support when needed

Ideal Candidate

• Strong communication and customer service skills
• Ability to stay organized while managing multiple requests
• Comfortable using online platforms and digital tools
• Customer service or hospitality experience preferred
• Interest in travel and helping others plan tripsFully remote position
• Training and professional development support
• Opportunities for advancement within the travel industry
• Access to travel perks and industry discounts