Virtual Travel Consultant

Nova Travels; Provo (UT); Remote; USD 42,000 - 52,000; Full time

Job summary

Nova Travels is seeking a Virtual Travel Consultant to assist travelers with planning and preparing for their trips in a fully remote role. You will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

The ideal candidate demonstrates strong communication and customer service skills, stays organized while managing multiple requests, and is comfortable using online platforms and digital tools.

Qualifications

• Strong communication and customer service skills.
• Ability to stay organized while managing multiple requests.
• Comfortable using online platforms and digital tools.
• Customer service or hospitality experience preferred.

Responsibilities

• Communicate with travelers through email, phone, and messaging platforms
• Assist with reviewing travel plans and answering travel-related questions
• Provide helpful information about destinations and travel requirements
• Follow up with travelers before departure to confirm arrangements
• Address client inquiries and coordinate support when needed

Skills

Strong communication

Customer service

Organizational skills

Digital tools proficiency

Job description

We are hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips. In this remote role, you will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

Key Responsibilities

• Communicate with travelers through email, phone, and messaging platforms
• Assist with reviewing travel plans and answering travel-related questions
• Provide helpful information about destinations and travel requirements
• Follow up with travelers before departure to confirm arrangements
• Address client inquiries and coordinate support when needed

Ideal Candidate

• Strong communication and customer service skills
• Ability to stay organized while managing multiple requests
• Comfortable using online platforms and digital tools
• Customer service or hospitality experience preferred
• Interest in travel and helping others plan tripsFully remote position
• Training and professional development support
• Opportunities for advancement within the travel industry
• Access to travel perks and industry discounts