Virtual Travel Consultant

Nova Travels

Honolulu (HI)

Remote

USD 40,000 - 65,000

Full time

14 days+
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Benefits offered by this job

Travel perks
Industry discounts
Training & development

Job summary

Nova Travels is hiring a Virtual Travel Consultant in a fully remote role to assist travelers with planning and preparing for their trips. You will help clients organize their travel plans and provide destination information to ensure a smooth travel experience.

The role requires strong communication and customer service skills, excellent organization, and comfort with online platforms. Training and professional development support are provided, with opportunities for career advancement and

Qualifications

  • Strong communication and customer service skills.
  • Ability to stay organized while managing multiple requests.
  • Comfortable using online platforms and digital tools.
  • Customer service or hospitality experience preferred.

Responsibilities

  • Communicate with travelers through email, phone, and messaging platforms
  • Assist with reviewing travel plans and answering travel-related questions
  • Provide helpful information about destinations and travel requirements
  • Follow up with travelers before departure to confirm arrangements
  • Address client inquiries and coordinate support when needed

Skills

Communication
Customer service
Organization
Digital tools
Hospitality experience

Job description

We are hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips. In this remote role, you will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

Key Responsibilities
  • Communicate with travelers through email, phone, and messaging platforms
  • Assist with reviewing travel plans and answering travel-related questions
  • Provide helpful information about destinations and travel requirements
  • Follow up with travelers before departure to confirm arrangements
  • Address client inquiries and coordinate support when needed
Ideal Candidate
  • Strong communication and customer service skills
  • Ability to stay organized while managing multiple requests
  • Comfortable using online platforms and digital tools
  • Customer service or hospitality experience preferred
  • Interest in travel and helping others plan tripsFully remote position
  • Training and professional development support
  • Opportunities for advancement within the travel industry
  • Access to travel perks and industry discounts
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