Virtual Travel Consultant

Nova Travels; Reno (NV); Remote; USD 21,000 - 34,000; Full time

Benefits offered by this job

Fully remote position

Training and professional development

Advancement opportunities

Travel perks and industry discounts

Flexible scheduling

Job summary

Nova Travels is seeking a Virtual Travel Consultant to help travelers plan and book trips in a fully remote role. You will assist with travel plans, answer questions, and provide destination information while maintaining top-level customer service.

The role emphasizes strong communication, organization, and comfort with online tools to coordinate seamless itineraries and timely support for clients.

Qualifications

• Strong communication and customer service skills.
• Ability to stay organized while managing multiple requests.
• Comfortable using online platforms and digital tools.

Responsibilities

• Communicate with travelers through email, phone, and messaging platforms.
• Assist with reviewing travel plans and answering travel-related questions.
• Provide helpful information about destinations and travel requirements.
• Follow up with travelers before departure to confirm arrangements.
• Address client inquiries and coordinate support when needed.

Skills

Strong communication

Customer service

Organization

Digital tools

Remote work experience

Tools

Email platforms

Messaging platforms

Travel booking platforms

Job description

We are hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips. In this remote role, you will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

Key Responsibilities

• Communicate with travelers through email, phone, and messaging platforms
• Assist with reviewing travel plans and answering travel-related questions
• Provide helpful information about destinations and travel requirements
• Follow up with travelers before departure to confirm arrangements
• Address client inquiries and coordinate support when needed

Ideal Candidate

• Strong communication and customer service skills
• Ability to stay organized while managing multiple requests
• Comfortable using online platforms and digital tools
• Customer service or hospitality experience preferred
• Interest in travel and helping others plan tripsFully remote position
• Training and professional development support
• Opportunities for advancement within the travel industry
• Access to travel perks and industry discounts