Virtual Sales Engineer - West

Leybold USA Inc.; Salt Lake City (UT); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model after training

Professional development opportunities

Inclusive culture and benefits

Job summary

Leybold USA Inc. is seeking a Virtual Sales Engineer to drive sales and engage customers remotely. You will act as the main liaison for pre- and post-sale activities, own your territory, and coordinate with sales and technical teams to meet customer needs.

You will guide customers through the sales process, provide timely quotes for the Service Business Line, and promote Leybold products and service contracts. A strong technically oriented background and CRM familiarity are required.

Qualifications

• 1–3 years in technical sales, business development, or related field is advantageous.
• Bachelor's degree in Engineering or technical field, plus business or marketing knowledge.
• Experience with vacuum equipment or technical product sales is a plus.
• Familiarity with CRM applications is preferred.
• Exceptional communication skills, both oral and written, are essential.
• Proficient in MS Office for daily tasks.
• Strong customer-centric approach and collaborative mindset.
• Self-starter with a strong work ethic and eagerness to grow.
• Spanish language is a plus.
• Valid driver's license required.

Responsibilities

• Act as principal liaison for customers in pre- and post-sale activities.
• Own designated territory, re-engage lapsed service customers, drive revenue.
• Serve as primary contact guiding customers through the sales process.
• Collaborate with outside sales to provide coverage across service lines.
• Follow up on marketing-generated leads and provide quotes for the Service Business Line.
• Deliver overview of Service Products and demonstrate product benefits.
• Proactively manage open territory and revitalize relationships to boost sales.
• Collaborate with applications and tech support to tailor product options.
• Identify opportunities for cross-selling Leybold products and service contracts.
• Maintain accurate customer databases and log all interactions in CRM.
• Develop professional networks through lab/factory visits and onboarding.

Skills

Technical sales

Communication skills

MS Office

CRM familiarity

Team collaboration

Driver's license

Education

Bachelor's degree in Engineering or technical field

Tools

CRM software

Job description

Your role

Join Leybold as a Virtual Sales Engineer! Be the single point of contact for customers, driving sales in open territories and re-engaging lapsed accounts. Enjoy a hybrid work model after training, inclusive culture, and robust benefits while shaping service success.Reporting to the Customer Success/Virtual Sales Manager, you will be instrumental in facilitating seamless interactions between our sales and technical teams to ensure we meet and exceed customer expectations.

Your diverse responsibilities will include:

• Acting as a principal liaison for customers engaged in pre- and post-sale activities.
• Take owneership of your designated teritorry, including re-engaging lapsed service customers, thereby driving revenue and enhancing customer satisfaction.
• Serving as the primary contact for customers, guiding them through the sales process and ensuring they receive timely and accurate information on our offerings.
• Working collaboratively with outside sales personnel to ensure comprehensive support and coverage of customer needs across all service lines.
• Following up on leads generated through marketing efforts, while also providing requested quotes for the Service Business Line.
• Delivering a general overview of all Service Products and demonstrating product benefits to potential clients.
• Proactively managing open territory while also revitalizing relationships with lapsed service customers to boost sales initiative.
• Collaborating with the applications and tech support teams to propose tailored product alternatives that align with customer needs.
• Identifying opportunities for cross-selling additional Leybold products, including field services and service contract options.
• Enhancing the overall satisfaction of our business lines through improved performance, which leads to greater efficiency in operational practices.
• Actively promoting sustainable practices by reducing the need for commuting, which also reflects our responsibility towards reducing our environmental footprint.
• Maintaining meticulous customer databases and thoroughly documenting all customer interactions and activities using our Customer Relationship Management (CRM) system.
• Developing professional networks by actively engaging in lab and factory visits, enabling you to gain a deeper understanding of our operations and products.
• Upholding the company culture that nurtures early-career professionals, helping them align with the expectations and values of our group.
• Taking advantage of in-office work to receive immediate support and guidance from colleagues, facilitating faster learning and adaptation to the role.
• Completing additional duties as directed by management, demonstrating flexibility and a team-oriented attitude.

To succeed, you will need

We encourage a diverse range of applicants and invite you to apply even if you don't meet every specified requirement. Your unique experiences and perspectives are valuable to us, and we look forward to discovering what you can bring to our team.

• Prior experience of 1-3 years in technical sales, business development, or a related field is advantageous.
• A bachelor's degree in Engineering or another technical field, complemented by relevant business or marketing knowledge.
• Experience with vacuum equipment or technical product sales is a plus.
• Familiarity with CRM applications is preferred.
• Exceptional communication skills, both oral and written, are essential for this role.
• Proficient in using MS Office suite to execute daily tasks effectively.
• A strong customer-centric approach, along with the ability to thrive in a collaborative and dynamic team environment, is necessary.
• Demonstrated critical thinking abilities and attention to detail are crucial for success in this position.
• Must be adaptable and a great teammate who can adjust to changing situations.
• A self-starter with a strong work ethic, eager to learn and grow within the organization.
• Fluency in Spanish is an asset.
• Possession of a valid driver's license is required.

In return, we offer

• At Leybold, we believe in continuous improvement. Our culture is defined by openness to change, feedback, and innovation.
• You will have access to individual learning opportunities, as well as worldwide job openings and specialized training from our dedicated academy to enhance your career trajectory.
• We prioritize your safety and well-being, establishing rigorous workplace safety standards.
• Our competitive compensation package reflects our commitment to valuing our employees' skills and contributions.

LEYBOLD USA INC. is proud to be an Equal Opportunity Employer - M/F/Disabled/Veterans.

#UUY

Job location

This role is fully remote, enabling you to work from anywhere in the world. We value results over location and provide the tools and support you need to succeed from any location.

Contact information

Talent Acquisition Team: Ian Boudreaux