Virtual Partner Account Manager - MSP Growth

Cisco Systems, Inc; Frankfort (KY); Remote; USD 132,000 - 167,000; Full time

Job summary

Cisco Systems, Inc. is seeking a Virtual Partner Account Manager to drive partner success from onboarding through expansion. You will combine sales expertise with operational rigor to grow Cisco’s MSP footprint by promoting Duo MSP, Secure MSP Center, and MSLA to partner leadership.

The role emphasizes high-velocity activities, strong relationship building, and accurate MRR forecasting within a fully remote US work environment.

Qualifications

• Must be authorized to work in the US without the support of sponsorship now/or in the future.
• 3+ years of successful SaaS or Technology sales experience with a consistent track record of quota achievement.
• Proven ability to manage high-volume account portfolios and execute outbound prospecting cadences.
• Strong understanding of indirect channel models, distribution, and MSP economic structures.
• Experience using CRM data and consumption telemetry to drive weekly and monthly sales commitments.
• Excellent communication skills with the ability to work effectively in a fully remote environment within the United States.

Responsibilities

• Sell Program Value: Articulate the commercial and technical benefits of Cisco’s MSP programs to partner executive and sales leadership.
• Partner Lifecycle Management: Manage end-to-end partner onboarding, provisioning, and enablement to ensure rapid time-to-first-transaction.
• Drive Growth: Proactively analyze consumption telemetry to identify and close upsell and cross-sell opportunities across our core security portfolios.
• Territory & Pipeline Governance: Maintain strict CRM discipline, manage high-volume account portfolios, and provide accurate monthly recurring revenue (MRR) forecasting.
• Cross-Functional Collaboration: Partner with Solutions Engineering, Distribution, and Marketing to execute targeted sales campaigns and co-selling initiatives.

Skills

SaaS sales

Account management

CRM data

Outbound prospecting

MSP knowledge

Tools

CRM systems

Telemetry analytics

Job description

Cisco Systems, Inc. is seeking a Virtual Partner Account Manager to drive partner success from onboarding through expansion. You will combine sales expertise with operational rigor to grow Cisco’s MSP footprint by promoting Duo MSP, Secure MSP Center, and MSLA to partner leadership.

The role emphasizes high-velocity activities, strong relationship building, and accurate MRR forecasting within a fully remote US work environment.