Virtual Executive Assistant

MCI; Columbia (SC); Remote; USD 40,000 - 55,000; Full time

Job summary

Join a leading BPO company as a Virtual Executive Assistant, supporting senior managers with administrative tasks. This full-time, remote position requires excellent organizational skills and attention to detail. Competitive pay and benefits are offered, along with a supportive work environment.

Benefits

PTO

Health Coverage

Retirement Plans

Paid Training

Qualifications

• Experience in BPO preferred.
• Discretion in handling confidential information required.

Responsibilities

• Managing complex schedules and travel arrangements.
• Providing high-level administrative support.
• Coordinating logistics and operations.

Skills

Time Management

Organizational Skills

Communication

Problem Solving

Education

Experience as an Executive or Personal Assistant

Tools

MS Office

Job description

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Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Job Details

• Remote Work-at-Home
• Job Type: Full-Time

Role Summary

We are seeking a highly organized, detail-oriented Virtual Executive Assistant to support our senior managers. Responsibilities include managing calendars, travel arrangements, expense reports, and providing high-level administrative support. The ideal candidate should be well-organized, have excellent time management skills, and be able to work independently.

Working Hours

Monday, Friday, Tuesday 2pm - 10pm EST & Saturday, Sunday 10am - 7pm EST

Applicants must complete an application on our careers page, including screening questions and a pre-employment test.

Key Responsibilities

• Managing complex schedules
• Planning logistics and operations
• Providing administrative support
• Coordinating travel
• Handling confidential information
• Data entry, project assistance, event planning, correspondence
• Organizing meetings from start to finish
• Screening calls, preparing documents, bill payments, record keeping
• Performing errands as needed
• Maintaining action items, to-do lists, and follow-ups
• Supporting Chief of Staff duties and project management
• Procurement and logistics duties

Candidate Qualifications

• Experience as an Executive or Personal Assistant, preferably in BPO
• Excellent English skills
• Discretion handling confidential info
• Knowledge of office management systems
• Proficiency in MS Office, especially Excel and PowerPoint
• Strong time management and organizational skills
• Attention to detail and problem-solving skills
• Good verbal and written communication
• High-speed internet connection (20Mbps+)

Employment Conditions

• Authorized to work in the country of employment
• Willing to undergo background/security checks and drug screening

Compensation and Benefits

We offer competitive pay based on experience, with benefits including PTO, holidays, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, and a supportive work environment.

Physical and Other Requirements

This role is largely sedentary, requiring long periods sitting and using office equipment. Occasional movement and lifting up to 40 pounds may be required.

Equal Opportunity & Diversity

MCI is committed to a diverse, inclusive workplace and does not discriminate based on age, race, gender, disability, or other protected characteristics. We provide reasonable accommodations as needed.

About MCI

MCI is a global leader in CX and DX solutions, helping clients improve performance through innovative BPO, IT, and staffing services. Recognized for rapid growth, MCI operates multiple facilities across North America, South Africa, and the Philippines, employing over 10,000 professionals.

Note

This job description provides a general overview and is not exhaustive. Duties may evolve, and employment is at-will. The employer reserves the right to revise this description at any time.