Virtual Executive Assistant

Mass Markets; Columbia (SC); Remote; USD 45,000 - 60,000; Full time

Job summary

Join a leading BPO company as a Virtual Executive Assistant, providing high-level administrative support to senior managers. Your role includes managing schedules, travel arrangements, and confidential information, contributing to the efficiency of the business. This remote position offers competitive pay and benefits.

Benefits

PTO

Health Coverage

Retirement Plans

Paid Training

Career Growth Opportunities

Qualifications

• Proven experience in a BPO environment.
• Excellent command of English.
• High-speed internet connection required.

Responsibilities

• Managing a complex and busy schedule.
• Providing comprehensive administrative support.
• Coordinating travel arrangements.

Skills

Organization

Time Management

Discretion

Attention to Detail

Problem Solving

Multi-tasking

Education

Experience as an Executive or Personal Assistant

Tools

MS Office

Job description

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Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a highly organized, well-established, and detail-oriented Virtual Executive Assistant to join our remote team. As a Virtual Executive Assistant, you will perform a variety of high-level administrative tasks and support our company’s senior-level managers. Responsibilities include managing calendars, making travel arrangements, and preparing expense reports.

The ideal candidate should be well-organized, have excellent time management skills, and be able to act without guidance. Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to executive members.

Hours: Monday, Friday, Tuesday 2pm - 10pm EST; Saturday, Sunday 10am - 7pm EST

To be considered, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

Key Responsibilities

• Managing a complex and busy schedule
• Performing planning, logistics, and operations work
• Providing comprehensive administrative support
• Coordinating travel arrangements
• Handling confidential information with discretion
• Supporting data entry, project completion, event planning, filing, mail handling, and correspondence
• Organizing meetings from start to finish
• Screening calls, preparing documents, bill payments, record keeping
• Running errands as needed
• Creating and maintaining action items, to-do lists, and following up proactively
• Performing Chief of Staff level duties and/or project management
• Handling procurement and logistics duties

Candidate Qualifications

• Proven experience as an Executive or Personal Assistant (preferably in a BPO)
• Excellent command of English
• Discretion in handling confidential information
• Knowledge of office management systems and procedures
• Proficiency in MS Office (Excel, PowerPoint)
• Excellent time management and prioritization skills
• Attention to detail and problem-solving skills
• Strong organizational and multi-tasking skills
• High-speed internet connection (20Mbps+ download)

Compensation and Benefits

We offer competitive pay based on experience, along with benefits including PTO, holidays, incentives, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, and a collaborative work environment.

Physical Requirements

This role is primarily sedentary, requiring long periods of sitting and computer use, with occasional movement and lifting up to 40 pounds.

Conditions of Employment

• Authorized to work in the job’s country
• Willing to undergo background/security checks and drug screening

Equal Opportunity

MCI is committed to diversity and provides equal employment opportunities. We prohibit discrimination based on age, race, gender, disability, or other protected characteristics, and provide reasonable accommodations as needed.

About MCI

MCI is a global provider of business process outsourcing, IT, and customer experience solutions, recognized for rapid growth and innovation. We operate multiple facilities worldwide and employ over 10,000 professionals.