Virtual Executive Assistant

MCI; Richmond (VA); Remote; USD 45,000 - 60,000; Full time

Job summary

MCI is seeking a detail-oriented Virtual Executive Assistant to support senior managers in a remote capacity. The role involves managing schedules, coordinating travel, and providing comprehensive administrative support to enhance business efficiency. Ideal candidates should possess strong organizational and communication skills, with a proven background in executive assistance.

Benefits

Paid Time Off

Health Benefits

Retirement Savings Options

Paid Training

Qualifications

• Proven experience as an Executive or Personal Assistant.
• Excellent command of English and discretion in handling confidential information.

Responsibilities

• Managing complex schedules and providing administrative support.
• Coordinating travel arrangements and handling confidential information.

Skills

Organizational Skills

Time Management

Communication

Problem Solving

Education

BPO Experience

Tools

MS Office

Job description

Remote Work-at-Home

JOB TYPE

Full-Time

Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a highly organized, well-established, and detail-oriented Virtual Executive Assistant to join our remote team. The Virtual Executive Assistant will perform a variety of high-level administrative tasks supporting our senior managers, including managing calendars, travel arrangements, and expense reports.

The ideal candidate should be well-organized, possess excellent time management skills, and be able to act independently. You will contribute to our business efficiency by providing personalized and timely support to our executive team.

Hours:

Monday, Friday, Tuesday 2pm - 10pm EST & Saturday, Sunday 10am - 7pm EST

To be considered, complete a full application on our careers page, including screening questions and a brief pre-employment test.

Key Responsibilities

Position Responsibilities

• Managing complex and busy schedules
• Performing planning, logistics, and operations tasks
• Providing comprehensive administrative support
• Coordinating travel arrangements
• Handling confidential information with discretion
• Supporting data entry, project completion, event planning, filing, correspondence, and bill payments
• Organizing meetings and summits
• Screening calls, preparing documents, and record keeping
• Running errands as needed
• Creating and maintaining action items and follow-ups
• Assisting with Chief of Staff duties and project management
• Handling procurement and logistics tasks

Candidate Qualifications

Wonder if you are a good fit? We encourage positive, driven, and confident applicants. Ideal candidates are motivated and dedicated.

• Proven experience as an Executive or Personal Assistant (BPO experience preferred)
• Excellent command of English
• Discretion in handling confidential information
• Knowledge of office management systems
• Proficiency in MS Office (Excel, PowerPoint)
• Strong time management and prioritization skills
• Attention to detail and problem-solving abilities
• Excellent communication skills
• Strong organizational skills and multi-tasking ability
• High-speed internet connection (20Mbps+ download)

Conditions of Employment

All MCI locations: Must be authorized to work in the country where the job is based.

Subject to program and location: Willingness to undergo background/security and drug screening, contingent on results.

Compensation Details

We offer competitive compensation based on experience, with various benefits and incentives to support and reward our team members.

What You Can Expect From MCI

Our team enjoys:

• Paid Time Off and holidays
• Incentives and contests with bonuses and prizes
• Health benefits after 30-90 days
• Retirement savings options
• Disability and life insurance
• Career growth opportunities
• Paid training
• Engaging work environment
• Casual dress code

Physical Requirements

This role is largely sedentary, involving sitting/standing for long periods, operating office equipment, and occasional movement and lifting up to 40 pounds.

Reasonable Accommodation

MCI provides accommodations for qualified applicants with disabilities, subject to undue hardship considerations. Contact Human Resources for assistance.

Diversity and Equality

We embrace diversity, ensuring a work environment free from discrimination and harassment, based solely on merit and qualifications. We comply with all applicable laws regarding equal opportunity and non-discrimination.

About MCI (Parent Company)

MCI helps clients improve CX and DX challenges through industry-leading solutions, including BPO, staff augmentation, contact centers, and IT services. Recognized as Iowa's fastest-growing company in 2019, MCI operates multiple facilities across North America and internationally, employing over 10,000 individuals.

Disclaimer

This description provides a general overview and is not exhaustive. Duties and responsibilities may change. Employment is at-will, and this document is not a contract. MCI reserves the right to revise this description at any time.