Virtual Course Facilitator: Student Support & Grading QA

Amentum company; Hanover (MD); Presencial; USD 160.000 - 210.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid time off

401(k) matching

Educational reimbursement

Parental leave

Employee stock purchase plan

Tax-saving options

Disability and life insurance

Pet insurance

Descripción de la vacante

Amentum seeks a Course Facilitator to support a virtual course, answering student questions, validating automated grading, and providing facilitator-owned inputs to course deliverables. You will troubleshoot LMS issues, escalate defects, and assist in delivering course materials per the SOW.

Responsibilities include supporting learner progress monitoring, maintaining issue logs, and guiding students on networking systems and technical writing, with security clearance TS/SCI preferred.

Formación

• Bachelor's degree in computer science, Cybersecurity, Information Systems, Information Technology, Education/instructional Technology, Engineering, or related field and two (2) years of relevant experience
• OR Associate's degree (or 18 semester hours of military coursework/training in a related field) and six (6) years of relevant experience
• OR Experience within last two (2) years as a certified T50 Exploiter Trainer and five (5) years of IO or EA experience
• At least six (6) months of FORGE/HAMR teaching experience in the last two years
• Relevant experience includes facilitating or supporting delivery of technical/cyber training (virtual instructor-led), providing student support in online learning environments, validating grading/feedback outputs (manual or automated), and documenting/escalating courseware or platform issues using approved processes/tools.

Responsabilidades

• Review automated graded activities quickly and determine if grading was applied appropriately
• Provide first-line student support for a virtual learning experience and escalate platform defects with sufficient diagnostic detail
• Troubleshoot students' issues with virtual learning course
• Support Government-directed student progress monitoring by compiling and validating required metrics/inputs
• Maintain facilitator issue logs for recurring student issues and grading anomalies
• Assist in preparation of course deliverable inputs per the SOW by providing facilitator owned sections/data
• Provide guidance and feedback to students pertaining to general networking systems, operating systems, and technical writing

Conocimientos

Effective communication

Grading validation

Troubleshooting

Student support

Defect documentation

LMS familiarity

Educación

Bachelor's degree in CS/IT/Engineering or related field

Associate's degree + 6 years experience

T50 Exploiter Trainer IO/EA experience

Herramientas

Blackboard

Moodle

Canvas

Cornerstone

Ginkgo

Microsoft Teams

Captivate

Articulate

Camtasia

Descripción del empleo

Amentum seeks a Course Facilitator to support a virtual course, answering student questions, validating automated grading, and providing facilitator-owned inputs to course deliverables. You will troubleshoot LMS issues, escalate defects, and assist in delivering course materials per the SOW.

Responsibilities include supporting learner progress monitoring, maintaining issue logs, and guiding students on networking systems and technical writing, with security clearance TS/SCI preferred.