Online Course Facilitator, Level 1

Amentum; Hanover (MD); On-site; USD 180,000 - 230,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Educational reimbursement

Paid time off

Job summary

Amentum is seeking a Course Facilitator to support virtual courses, validate automated grading and feedback, and provide facilitator-owned inputs to course deliverables. You will troubleshoot LMS issues, assist learners, and escalate defects using government-approved processes while collaborating with Content Development and Instructional Design teams.

The role emphasizes learner experience, course workflow support, and progress monitoring, with a TS/SCI preferred security clearance and strong

Qualifications

• Facilitator supports virtual courses and validates automated grading/feedback.
• Provides first-line student support for navigation, access, and submission workflows.
• Escalates LMS defects per government-approved processes and documents reproducible evidence.

Responsibilities

• Communicate effectively with learners from diverse backgrounds.
• Review automated grading outputs for correctness and document anomalies.
• Provide troubleshooting for virtual learning issues and escalate platform defects with detailed steps.
• Support government-directed learner progress monitoring using approved formats.
• Maintain facilitator issue logs and reproducible defect documentation.
• Assist in preparing course deliverable inputs with facilitator-owned data.
• Offer guidance on networking, operating systems, and technical writing.

Skills

Communication

LMS troubleshooting

Grading validation

Student support

Technical writing

Education

Bachelor's degree (CS/Cybersecurity/IT/Engineering)

Associate degree + military training/IO or EA experience

Tools

Blackboard

Moodle

Canvas

Cornerstone

Ginkgo

Microsoft Teams

Captivate

Articulate

Camtasia

Python

Java

HTML

Perl

Job description

Amentum is seeking a Course Facilitator to support virtual courses, validate automated grading and feedback, and provide facilitator-owned inputs to course deliverables. You will troubleshoot LMS issues, assist learners, and escalate defects using government-approved processes while collaborating with Content Development and Instructional Design teams.

The role emphasizes learner experience, course workflow support, and progress monitoring, with a TS/SCI preferred security clearance and strong