Online Client Experience Specialist

AIL; Columbia Township (MO); Remoto; USD 40.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Licensing & training

Bonuses

Remote work

Equity opportunity (3%)

Growth path

Descrizione del lavoro

AO Globe Life is hiring for a fully remote, commission-based role focused on helping clients enroll in supplemental benefits. This opportunity is remote-first and telework-friendly across the United States, with full training, mentorship, and licensing guidance.

You'll conduct virtual consultations, maintain records, build client relationships, and grow through renewals and performance bonuses. No prior insurance experience required; licensing support is provided.

Competenze

• Ability to conduct virtual consultations using Zoom and other digital tools.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.

Mansioni

• Hold client consultations virtually using Zoom.
• Maintain organized, accurate digital records and follow-up communication.
• Grow through ongoing mentorship and professional development.
• Build strong, long-term client relationships.
• Guide clients through enrollment with clarity and professionalism.
• Help clients explore supplemental benefit options tailored to their needs.
• Prioritize high-quality, client-focused interactions.

Conoscenze

Virtual meetings

Digital tools

Organizational skills

Communication skills

Interpersonal skills

Customer service

Strumenti

Zoom

Windows-based laptop

Descrizione del lavoro

If you're looking to build a career with purpose, AO Globe Life is hiring to join our fully remote team. This is a strong fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who thrives in a service-first, people-centered role. Full training, inbound client interest, and structured mentorship give you everything you need to grow from anywhere in the U.S.

The Role Involves

• Hold client consultations virtually using Zoom
• Maintain organized, accurate digital records and follow-up communication
• Grow through ongoing mentorship and professional development
• Build strong, long-term client relationships
• Guide clients through enrollment with clarity and professionalism
• Help clients explore supplemental benefit options tailored to their needs
• Prioritize high-quality, client-focused interactions

What You'll Need

• Confidence with virtual meetings and everyday digital tools
• Reliable internet connection and Windows-based laptop or PC with webcam
• Willingness and ability to obtain required state licensing, if applicable
• A self-starter mindset with strong organizational skills
• Eligible to work in the United States
• Strong communication and interpersonal skills
• A genuine interest in helping others and supporting a mission-driven company
• Customer service background helpful but not required

What's In It for You

• Full licensing and training support included
• Growing income through renewals
• Monthly and quarterly performance bonuses
• A supportive, people-centered culture
• Weekly, performance-based earnings
• Inbound-only client interest - never cold calling
• 100% remote role with flexible scheduling
• Equity opportunity (3%) for qualifying team members
• Defined growth path into leadership

About Us

AO Globe Life has proudly served union members, credit union clients, and veterans for more than 70 years with supplemental benefits designed to protect working families. As a remote-first company, we prioritize integrity, flexibility, and empowering our team members in their careers.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.