Virtual Care Access RN: Seamless Patient Transitions

Medical University of South Carolina; Charleston, Northern (SC, KY); Hybrid; USD 52,000 - 80,000; Full time

Job summary

Medical University of South Carolina is seeking a Virtual Care Access Concierge – Registered Nurse to smooth handoffs after virtual visits and coordinate post-visit care with clinical teams across settings.

Requirements include nursing licensure, RN experience, and BSN progression with strong communication and documentation in the EMR. The role supports discharge planning and follow-up scheduling to enhance timely access and continuity of care.

Qualifications

• Bachelor of Nursing degree preferred.
• RN with Associate or Diploma degree required with BSN in progress within two years
• BSN degree must be obtained within four years of hire

Responsibilities

• Serve as patient liaison to schedule within the complex healthcare system.
• Act as a patient/family advocate with a compassionate approach.
• Coordinate and document care transitions with warm hand-offs to the next level of care.
• Collaborate with ambulatory clinics and virtual services to improve scheduling and follow-up.

Skills

Nursing process

Patient advocacy

Care coordination

Communication

Clinical reasoning

Education

BSN preferred

RN with ADN/ Diploma

Tools

EMR documentation

Job description

Medical University of South Carolina is seeking a Virtual Care Access Concierge – Registered Nurse to smooth handoffs after virtual visits and coordinate post-visit care with clinical teams across settings.

Requirements include nursing licensure, RN experience, and BSN progression with strong communication and documentation in the EMR. The role supports discharge planning and follow-up scheduling to enhance timely access and continuity of care.