VIP Venue Host: Elevate Guest Experience & Sales

MGM Resorts

United States

On-site

USD 42,000 - 62,000

Full time

4 days ago

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Benefits offered by this job

Wellness programs

Discounts on travel, F&B and services

Free meals in employee dining room

Free parking on and off shift

Health & Income Protection benefits

Professional development & volunteerop

Job summary

MGM Resorts International in Las Vegas is seeking a Venue Host III to provide outstanding guest service at our night clubs and entertainment venues while helping drive revenue through effective networking and VIP guest relations.

You will market events, manage comps and VIP reservations, and collaborate with marketing, sales, and operations to anticipate guest needs and exceed expectations. Flexibility for weekends/holidays is essential.

Qualifications

High School Diploma or GED.
2+ years of prior relevant experience (customer service or related).
Work varied shifts, to include weekends and holidays.
Knowledge of nightclub and entertainment functions preferred.

Responsibilities

Market company-related entertainment and night club events to potential guests.
Determine when to approve table comps by evaluating performance and competition.
Monitor table, ticket and guest list reservations and enter VIP bookings with full details.
Maintain knowledge of hours, menus, pricing and venue availability; collaborate with teams to anticipate guest needs.
Set bi-weekly sales goals based on occupancy, weather, events and competition.
Work with venue hosts and management to boost sales and revenue.
Represent the venues in a positive and professional manner on and off property.
Communicate workload and strategy updates to supervisor through reports.
Attend meetings, events and shifts; contribute ideas for sales and operations improvements.