VIP Player Development & Events Coordinator

Desert Diamond Casino White Tanks; Waddell (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Desert Diamond Casino White Tanks is seeking an organized administrative assistant for the Player Development team. You will support VIP guest services, manage records, and assist with promotions and events to attract and retain high-value players.

The role involves coordinating reservations, maintaining player accounts, and ensuring smooth communication within the team. A background in administration and gaming experience is preferred; 18+ and pass pre-employment screenings are required.

Qualifications

• Associates Degree plus two years administrative experience; or equivalent combination of education and experience.
• Inventory control systems experience preferred; gaming experience preferred.
• Must be 18 years of age or older and able to pass pre-employment screens.

Responsibilities

• Responsible for all administrative components of Player Development.
• Work on the main desk during shift and assist VIP guests with compliments.
• Assist with tracking systems updates and records retention.
• Coordinate promotions, events, and activities.
• Assist with activities for attraction and retention of VIP players.
• Coordinate Player Development activities including reservations and VIP event attendance.
• Maintain integrity and updates of current player accounts.
• Maintain communication with team members and a positive work environment.
• Develop internal and external communication channels and systems.
• Contribute to team effort and perform other duties as required.

Skills

Guest service

Recordkeeping

Communication skills

Confidentiality

Multitasking

Team collaboration

Education

Associate degree

Tools

POS system

Inventory control systems

Word processing

Spreadsheets

Database software

Email

Job description

Desert Diamond Casino White Tanks is seeking an organized administrative assistant for the Player Development team. You will support VIP guest services, manage records, and assist with promotions and events to attract and retain high-value players.

The role involves coordinating reservations, maintaining player accounts, and ensuring smooth communication within the team. A background in administration and gaming experience is preferred; 18+ and pass pre-employment screenings are required.