VIP Pet-Parent Concierge & Customer Care

Destination Pet; Johns Creek (GA); Hybrid; USD 18.000 - 26.000; Vollzeit

Benefits dieser Stelle

Telehealth

401k

Pet Insurance

DailyPay

Zusammenfassung

Destination Pet LLC is hiring a Customer Service Representative in Johns Creek, GA. You will greet pet parents and their pets, answer calls, and guide clients through the facility while promoting services. The role requires multitasking, a friendly demeanor, and a passion for pets.

You'll help manage check-ins, assist with payments, and balance daily cash; you’ll also contribute to a clean, welcoming lobby. Prior customer service experience is preferred, with evening/weekend shifts required.

Qualifikationen

• Experience in customer service or retail is preferred.
• Strong verbal and written communication skills.
• Ability to multitask and stay professional under pressure.

Aufgaben

• Greet pet parents and guests warmly and provide information.
• Answer phones with a smile and manage multiple tasks.
• Tour clients through the facility and explain services offered.
• Maintain safety by ensuring vaccinations are on file.
• Handle check-ins/outs and cash handling with accuracy.
• Support teammates and adapt to busy days.

Kenntnisse

Customer service

Communication

Phone handling

Problem solving

Team player

Ausbildung

High school diploma or equivalent

Tools

Multi-line phones

Computer systems

Jobbeschreibung

Destination Pet LLC is hiring a Customer Service Representative in Johns Creek, GA. You will greet pet parents and their pets, answer calls, and guide clients through the facility while promoting services. The role requires multitasking, a friendly demeanor, and a passion for pets.

You'll help manage check-ins, assist with payments, and balance daily cash; you’ll also contribute to a clean, welcoming lobby. Prior customer service experience is preferred, with evening/weekend shifts required.