VIP Patient Access Specialist - Scheduling & Concierge

UofL Health, Inc.; Louisville (KY); Vor Ort; USD 23.000 - 30.000; Vollzeit

Zusammenfassung

UofL Health in Louisville is seeking a Patient Access Representative III for Medical Center I to be the first contact for patients and providers. You will schedule appointments, answer inquiries, and ensure a positive, patient-centered experience.

The role requires strong customer service, teamwork, and proficiency with clinic software such as Allscripts and Centricity, with a focus on HIPAA compliance and accurate data entry.

Qualifikationen

• High school diploma or GED is required.
• Minimum of two years scheduling experience for multiple physician practices or equivalent experience as a Patient Access Representative I.
• Excellent customer service and communication skills; ability to work as part of a team.

Aufgaben

• Answers incoming calls with exceptional customer service and compassion.
• Schedules and reschedules appointments for multiple providers.
• Utilizes clinic software to schedule, track, and coordinate patient visits.

Kenntnisse

Customer service

Scheduling

Verbal communication

Microsoft Office

Ausbildung

High school diploma or GED/Equivalent

Tools

Allscripts

Centricity Business

Microsoft Office

Jobbeschreibung

UofL Health in Louisville is seeking a Patient Access Representative III for Medical Center I to be the first contact for patients and providers. You will schedule appointments, answer inquiries, and ensure a positive, patient-centered experience.

The role requires strong customer service, teamwork, and proficiency with clinic software such as Allscripts and Centricity, with a focus on HIPAA compliance and accurate data entry.