Patient Care Concierge & Scheduler

UofL Health; Louisville (KY); On-site; USD 19,000 - 25,000; Full time

Job summary

UofL Health in Louisville, KY is seeking a medical receptionist to welcome patients, answer calls, schedule appointments, and update patient demographics while coordinating with medical staff to ensure quality care. You will use Centricity Business Practice Management to register patients, file records, and handle appointment reminders, while maintaining confidentiality and professional telephone service.

This fast-paced outpatient role emphasizes accurate records, courteous service, and

Qualifications

• Front-desk or call-center experience preferred.
• Familiarity with medical office workflows is a plus.
• Strong communication and organization skills.

Responsibilities

• Welcomes patients and visitors by greeting warmly and answering inquiries.
• Registers patients using Centricity Business Practice Management System.
• Schedules appointments and updates patient demographics.
• Maintains patient records and files administrative information.
• Makes appointment reminder calls and supports HIPAA compliance.
• Maintains office supplies and participates in staff meetings.

Job description

UofL Health in Louisville, KY is seeking a medical receptionist to welcome patients, answer calls, schedule appointments, and update patient demographics while coordinating with medical staff to ensure quality care. You will use Centricity Business Practice Management to register patients, file records, and handle appointment reminders, while maintaining confidentiality and professional telephone service.

This fast-paced outpatient role emphasizes accurate records, courteous service, and