On-Site IT & AV Support Specialist

Kelly Science, Engineering, Technology & Telecom; Urbandale (IA); On-site; USD 35,817; Full time

Job summary

A technology services company in Urbandale is seeking a candidate for on-site field services support to provide deskside assistance for end-user computing and workplace technology. This role is ideal for someone with at least one year of relevant experience and excellent communication skills. Responsibilities also include managing asset lifecycles and supporting collaboration spaces. The position offers $26 per hour and requires a commitment of 40 hours per week, primarily onsite.

Qualifications

• Minimum 1 year of relevant experience.
• Working knowledge of desktop/laptop hardware and operating systems.
• Strong customer service and communication skills.

Responsibilities

• Provide on-site deskside support for technology.
• Manage asset lifecycle activities and support peripherals.
• Resolve incidents using documented procedures.

Skills

Customer service

Problem-solving

Communication

Team collaboration

Tools

ServiceNow

Desktop and laptop hardware

Job description

A technology services company in Urbandale is seeking a candidate for on-site field services support to provide deskside assistance for end-user computing and workplace technology. This role is ideal for someone with at least one year of relevant experience and excellent communication skills. Responsibilities also include managing asset lifecycles and supporting collaboration spaces. The position offers $26 per hour and requires a commitment of 40 hours per week, primarily onsite.